Personal identification information
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate, name, email address, credit card information. Loopcast also collects information from other sources such as Facebook, Twitter and SoundCloud. If you chose to sign up using such accounts you give Loopcast permission to access certain information relating to these accounts and to post content to these accounts:
By registering your Loopcast account through Facebook, Facebook will ask you permission to share certain information from your Facebook account with Loopcast. This includes your first name, last name, gender, general location, a link to your Facebook profile, your time zone, birthday, profile picture, your likes and your list of friends. This information is collected by Facebook and is provided to us under the terms of Facebook’s Data Use Policy. When logging in with Facebook, Loopcast will be connected automatically to your Facebook account meaning your Loopcast activity (Such as creating or entering rooms) will be shared with Facebook and will be published on your timeline and your Facebook friend’s newsfeed if you have given Loopcast permission to post publicly on your behalf.
You may, however, visit our Site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about you means of connection to our Site, such as the operating system and the Internet service providers’ utilized and other similar information.
Web browser cookies
How we use collected information
LOOPCAST Ltd may collect and use your personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To send periodic emails
We may use the email address to send User information and updates pertaining to the website. It may also be used to respond to inquiries, questions, and/or other requests. By signing up to Loopcast you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
If you have opted to RSVP to forthcoming events on Loopcast, your email address will be used to remind you several times before the live session begins. You can turn of email notifications off at any time in your account settings.
You may also receive emails whenever a user you follow starts a live stream or publishes a recording
If you subscribe to a premium account, your name, address and payment verification information will be used to process your account subscription and to collect your payment. All payment verification information is transmitted using industry-standard SSL (Secure Socket Layer) encryption
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its You happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and you with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
5, 6-8 Whitmore Road
N1 5DT, United Kingdom